Q1: Are you a factory or trading company?
A1: We have been in the factory industry since 2001 and have successfully exported our machines to more than 20 countries.
Q2: What kind of material this machine can produce?
A2: The machine is capable of producing sheets made of various components such as PP, PS, PE and HIPS.
Q3: Do you accept the OEM design?
A3: Of course, we are able to customize our products to meet the specific requirements of each customer.
Q4: How long is the warranty period?
A4: The machine is guaranteed for one year, and the electrical components are guaranteed for six months.
Q5: How to install the machine?
A5: We will send a technician to visit your factory for one week to install the machine and train your workers how to use it. Please note, however, that you are responsible for all associated costs such as visa fees, round-trip airfare, accommodation and meals.
Q6: If we are totally new in this area and worry can not find the profession engineer in the local market?
A6: We have a group of professional engineers in the domestic market, who can help you temporarily until you find someone who can operate the machine effectively. You can negotiate and arrange directly with the engineer who best suits your needs.
Q7: Is there other value-add service?
A7: We can provide professional advice based on production experience, including tailor-made formulas for special products such as high-transparency PP cups.