Q1: Are you a factory or trading company?
A1: We are a factory, and we export our machines to more than 20 countries since 2001.
Q2: How long is the warranty period?
A2: The machine have one year guarantee time and electricl parts for 6 months.
Q3: How to install the machine?
A3: We will send technician to your factory for one week free installment the machine, and training your workers to use it. You pay all related costs, including visa charge, double-way tickets, hotel, meals etc.
Q4:If we are totally new in this area and worry can not find the profession engineer in the local market?
A4: We can help to find the profession engineer from our domestic market. You can hire him for a short time until you have person that can run the machine well. And you just make a deal with the engineer directly.
Q5: Is there other value-add service?
A5: We can offer you some professional suggestions about the production experience,for example: we can offer some formula upon some expecial product like high clear PP cup etc.
